ACCC Regional Roundtable Event

ACCC Regional Roundtable Events provide an opportunity to come together with chamber professionals for topical discussions, idea sharing, collaboration, peer support, and, of course, fun!
 

ACCC Roundtable: Member Relations (Engagement, Growth, Retention)
August 13, 10am to 1pm, Third Street Center, Carbondale

520 South Third Street, Carbondale, CO 81623

DRAFT Agenda

10am: Welcome, Andrea (Carbondale), Angie (Glenwood Springs), Kris (Basalt)

Housekeeping

Introduction

Submit Lunch Order

Village Smithy 

Lunch Sponsored by: Colorado Chamber of Commerce 

10:30am: Member Relations 

Define your brand

Share & Tell: How three mountain town destinations work in parallel

Member Engagement

Programming Partnerships

Events - Business Confluence, Chairlift Networking, Combined Business After Hours

Member Growth 

Membership structure: # of employees vs tiers

Transitioning before tiered

How to highlight the value of the chamber/chamber membership

Teaser - ACCC Conference keynote

Lessons learned

Membership personas (transactional v. invested)

Membership benchmark

Member Retention

How to Calculate Retention Rate:

Retention formula: What percentage of members do you retain each year? 

% Retention: # of membership accounts at the end of this fiscal year / # of membership accounts at the end of the previous year x 100.

Long-term investment

12:00pm: Working Lunch

1pm: Adjourn

2:00pm: Activity/Tour (optional) 

Ideas

Batch Provisions 

Marble Distilling Company

Osmia Organics

MTB/Hike

Carbondale Arts/Creative Corridor

Alternative itinerary: activity, restaurant, lodging option

Glenwood

Things to Do and Lodging Options: https://visitglenwood.com/things-to-do/summer/

Glenwood Caverns Adventure Park is offering a free gondola pass to roundtable attendees.  If interested, please email angie@glenwoodchamber.com.  Friday Afternoon Club (live music 4-7 p.m.) 

Iron Mountain Hot Springs - 10% discount using code P-GSCRA for Friday afternoon or Saturday.  Reservations are required and time slots are for 2.5 hours.  They sell out fast so book early! https://www.ironmountainhotsprings.com/
 

Hike Hanging Lake - reservations required 

Basalt - At the confluence to two Gold Medal Waters

Get on the water: Frying Pan Anglers, Sopris Fishing Outfitters, Taylor Creek Fly Shops, Shaboomee (SUP rentals), Drive or bike up to Ruedi Reservoir. 

Lodging:
Andrea was able to secure a rate of $119 + tax for 5 rooms at the newly remodeled Carbondale Comfort Inn for the ACCC Roundtable on August 13!  The rate is from August 12-August 14. 

https://www.choicehotels.com/reservations/groups/IL00O3

Guests are also welcome to call 800.228.5150 and reference the ACCC Regional Roundtable to secure their reservation. These rooms and rates will be available to your guests until 7 days prior to your event, and their reservations are subject to a 72-hour cancel policy.

Travel:

Please be aware of possible Glenwood Canyon closures, and note possible detour routes!  

1-70 Glenwood Canyon
or the status of road closures at any time, including overnight, please check cotrip.org, CDOT's Twitter page, or call 511.

Visit the Garfield County Emergency Operations Center for info on Glenwood Canyon travel and emergencies in Garfield County.